Returns & Exchanges

We want you and your pet to love your purchase, which is why we offer a 30-day hassle-free return policy for all unworn and unwashed pet apparel. Items must be returned in their original packaging with all tags attached to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in the original shipping box, ensuring all pet hair has been removed and tags are intact.

• 3.
  Label and Ship

  Print your prepaid shipping label provided via email and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the items, your refund will be processed back to your original payment method within 5-7 business days.